|Terms and Conditions|
The word hirer being to the owner (TowTal Touring Pty Ltd) The word hiree being the (customer)
Rates and Insurance
(see "Caravans" for current rates)
All rates shown include G.S.T and state taxes. A deposit of 25% of the total hire is required at time of booking for periods outside of three weeks prior to departure, to secure dates. Last minute bookings within three weeks prior to departure will require full payment to be made to secure dates.A $600 security bond is required, (1000.00 for S/T Models), which is fully refundable, subject to the terms and conditions of hire. A credit card is required for this. All caravans/campers are fully comprehensively insured. Should an accident occur or the like; (please see "Accidents and Breakdowns" ) then you are liable for a $3000.00 standard excess. An Optional Reduction Package is also available, for $12.00 premium per day . This will reduce you excess down to $500.00.
All excess payments are payable to TowTal Touring Pty Ltd.
The total 'hire' is to be paid three weeks prior to departure date. We accept cash, cheque, EFTPOS, Visa or Mastercard. All Security Bonds are to be paid by Credit Card only.
All toll charges against the hired vehicle within the applicable hire period, must be met by the hiree. Any unpaid national toll notifications charged to TowTal Touring Pty Ltd, whilst under hire by the hiree, will incur a charge of $100.00 against your security bond. (A three day grace period to pay all applicable toll's is givin by the RTA to all vehicles without an E-Toll tag) All other infringements against any TowTal Touring Caravan Hire Caravan will be met by the hiree and will incur a $50.00 administration fee.
A cancelation fee of 25% of the total hire is applicable for ALL cancelations outside of three weeks prior to departure date. All cancelations inside of three weeks prior to depature will incure full loss of monies paid, unless otherwise discussed or agreed to by Towtal Touring Caravan Hire. Early returns for whatever reason are not refundable. There will be no refund of deposits paid for a no show or cancelation on the day. All other cancelations will incur a re-booking fee of $100.00. Where possible, TowTal Touring Caravan Hire will refund the remainder of monies paid, if the applicable caravan is re-hired for the same booking period.
Our minimum hire periods are two weeks during school holidays, unless otherwise agreed to by Towtal Touring Caravan Hire and subject to availablity. Long weekend hire of 3 days minimum is subject to availability in low season only.
The hire van is to be returned to the hirer TowTal Touring Pty Ltd in a 'clean' and tidy condition, taking into account internal packing procedures to avoid damage to inclusions. Failure to do so will incur a charge against your bond. If the Camper Trailer/Caravan is not cleaned to a satisfactory condition, a cleaning fee will be deducted from your bond at a rate of $60.00 per hour or a maximum of $240.00. (TowTal Touring Pty Ltd reserves the right to deduct the relevant cleaning fee from the bond if deemed necessary).
Late returns are charged at $ 300 per day for camper trailers and $500 per day for caravans. Where the next hire has been effected and a loss indured by TowTal Touring Caravan Hire, the total amount of loss will be charged against your bond with amounts not met by your bond charged against your nominated credit card, unless arranged and agreed to by TowTal Touring Caravan Hire within 48 hours prior to completion of hire period. Extensions are available upon request, subject to availability.
Smoking is definitely not permitted in vans. Van must not be subjected to camp fire smoke. Vans subjected to either of these will required steam cleaning and the relevant costs will be deducted from the Security Bond.
Pets are definately not permitted inside caravans. Professional steam cleaning charges will be charged against the security bond, along with the relevant cleaning charges if this condition is not adhered to.
Accidents or Breakdowns
Should an accident occur, notify the hirer (TowTal Touring Caravan Hire) ASAP. It is the hirees responsibility to report any accident or incident to the police and obtain a 'full report'. Please also include the attending officers name and station. This also includes theft of a camper trailer/caravan. If there is an accident involving any other vehicle the hiree must obtain the following details:
Make and model of other vehicles involved.
The full name and address and drivers license number of persons involved.
Name and address of any witnesses present.
It is the hirees responsibility to ensure that the camper trailer/caravan is secure and safe from further damage whilst repairs are taking place.
Any malicious damage to the camper trailer/caravan caused by the hiree shall be repaired at the hirees expense. This includes any fees incurred by the hirer (TowTal Touring Caravan Hire) whilst recovering monies for either replacement or repair of damage caused by the hiree.
Any damage to the tyres and rims, except for fair wear and tear, will be at the cost of the hiree.
The hiree agrees that the hirer (TowTal Touring Caravan Hire) shall not be liable or accountable for any costs due to inconvenience, theft of any of the equipment or as a result of damage during the period of the hire including but not limited to; meals, flights, car hire, phone calls or any other costs incurred by the hiree.
The hiree agrees that the hirer (TowTal Touring Caravan Hire) shall not be held accountable for any damages to persons and/or property in regards to the hirees use of the camper trailer/caravan.
Damage During Hire Period
Any damage occasioned outside wear and tear is to be effected by the hiree or the costs adjusted against the security bond. TowTal Touring Caravan Hire is to be notified immediately if any damage has occured. Tyres, punctured, blown or shredded are to be replaced prior to returning. Any cost for damages above the bond amount will be met by the hiree. Vinyl flooring is easily damaged when goods are stored on the floor. Care must be taken to pack suitcases, eskys and the like to prevent sliding and tilting which may cause damage to timberwork or flooring. The hiree is responsible for the equipment that is hired and is not permitted to sub let the equipment to any other parties. Internal items that are missing upon return of van will be replaced and the cost met by the hiree. This cost will be taken out of your Security Bond.
These items are not insurable and, if hired, the total responsibility for them is with the hiree. The cost of repairs or replacement outside the bond is to be paid by the hiree. Care is to be taken in keeping the annex in a clean condition and free from stains.
Stabilizers (level load hitch) and Mirror Extenders
These items are supplied by the hirer at no additional charge if required. Ensure that your tow ball is free to have stabilizers fitted.
The "Jayco Manual Handbook" describes accurately where the various types of vans can and cannot go. In short, "on road" means bitumen only, other than short graded dirt access roads to camping areas or national parks, no longer than 2 klms and at a speed of 10 klms per hour. Discretion and common sense would need to be applied here. "Off Road" means all other designated major dirt roads and sundry roads, other than 4WD tracks labeled "4WD only". All caravans owned by TowTal Touring Pty Ltd are not to be taken off road under any circumstances and failure to comply will result in full loss of Security Bond and subsequent cleaning charges. Roads excluded for caravans such as the Tanami Track, Gibb River Road, Canning Stock Route and Sturt Stoney Desert areas, should not be travelled with any caravan or camper trailer owned by Towtal Touring Caravan Hire. Caravans and Camper Trailers are not to be taken across swollen creeks or rivers regardless.
Braking Systems & Electrical Connections
All vans have electric brakes, and a mechanical override system. It is not necessary to have electric brakes fitted to you vehicle, but It is the hiree's responsibility to have an electric brake controller fitted to their vehicle, should it be deemed necessary by TowTal Touring Pty Ltd. All vans have a standard seven pin flat plug. TowTal Touring Pty Ltd will supply the necessary adaptor's should your vehicle one.
Loading and Vehicle compatibility
Specs vary from tow bar manufacturers, vehicle manufacturers and road safely groups. We cannot hire to the owner of a vehicle that does not comply. We can assist with loading techniques but the ultimate responsibility is with the hiree. Always check the individual compliance plate on your vehicle's tow bar to make sure the weight capability is applicable to the van you intend to hire, as sometimes the heaviest duty tow bar has not been fitted.
The hiree and/or driver must be over the age of 25 years and hold a current full driver's licence issued in Australia. Please contact us directly if you have an international license.
The hiree and/or driver must hold full comprehensive insurance for the tow vehicle.
The hiree and/or driver must insure the towing vehicle is registered according to state laws.
The hiree and/or driver agrees not to tow the Camper Trailer/Caravan whilst under the influence of alcohol or drugs.
The hiree and/or driver must obey all state and national road laws. The Driver shall be accountable for any damage or costs associated by failing to obey with these laws.
The hiree and/or driver must not have been refused any motor vehicle insurance.
The hiree and/or driver must not have been found guilty of any driving offences, including driving under the influence of drugs or over the legal limit of alcohol.
The hiree by signing the agreement confirms and agrees that he/she has read the above terms and conditions and understands and agrees fully with these conditions.
The hiree agrees that he/she is fully aware of the correct procedures for using all of the equipment supplied and that the equipment is in good working condition upon commencement of the hire period.
The hiree agrees that the equipment will be used solely for its intended use